Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to the privacy policy below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice to the Responsible Party" in this privacy policy.
How do we collect your data?
Your data is collected in part by you providing it to us. This could be data, for example, that you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. These are primarily technical data (e.g., internet browser, operating system, or time of page access). The collection of these data happens automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to request information about the origin, recipients, and purpose of your stored personal data, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the responsible supervisory authority.
For further questions about data protection, you can always contact us.
Analysis Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically evaluated. This is primarily done using analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

Strato GmbH

We host our website with Strato GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin. You can find details in Strato GmbH's privacy policy: https://www.strato.de/datenschutz/.
The use of Strato GmbH is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website. If consent has been requested, the processing is carried out exclusively based on Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.
Order Processing
We have entered into a contract for order processing (AVV) with the above-mentioned provider. This is a contract required by data protection law, ensuring that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data are data that can be used to identify you personally. This privacy policy explains which data we collect and how we use them. It also explains how and for what purpose this is done.
We point out that data transmission over the internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data from third-party access is not possible.

The responsible entity for data processing on this website is:

Heoken GbR

Plattenfeldstraße 5

86453 Dasing/Germany

Phone: +49 (0) 151-56023444 or +49 (0) 179-1036916

E-Mail: kontakt@heoken.com

The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage

Unless a more specific storage duration is mentioned in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in such cases, deletion will take place once these reasons no longer apply.

General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if special categories of data are processed under Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing also takes place based on Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), the data processing also occurs on the basis of § 25 (1) TTDSG. Consent can be withdrawn at any time.
If your data is required for the performance of a contract or for carrying out pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary to comply with a legal obligation, based on Art. 6 (1) lit. c GDPR. Data processing may also take place based on our legitimate interest in accordance with Art. 6 (1) lit. f GDPR. The specific legal basis for each case is explained in the following sections of this privacy policy.

Notice regarding data transfer to the USA and other third countries
We use tools from companies based in the USA or other data protectionally unsafe third countries. When these tools are active, your personal data may be transferred to and processed in these third countries. Please note that in these countries, no level of data protection comparable to that of the EU can be guaranteed. For example, US companies are required to disclose personal data to security authorities without the possibility for you, as the affected person, to take legal action against it. Therefore, it cannot be ruled out that US authorities (e.g., intelligence services) may process, analyze, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can withdraw any consent you have already given at any time. The lawfulness of data processing carried out prior to your withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases as well as to direct marketing (Article 21 GDPR)
If the data processing is based on Article 6 (1) letter E or F GDPR, you have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data. This also applies to profiling based on these provisions. The specific legal basis for the processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims (objection under Article 21 (1) GDPR).
If your personal data is being processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Article 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to data portability
You have the right to have data that we process automatically based on your consent or in the performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of data to another controller, this will only be done if it is technically feasible.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the change in the browser's address bar from "http://" to "https://" and by the padlock symbol in your browser bar.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, Deletion, and Correction
You have the right to obtain, at any time and free of charge, information about your stored personal data, its origin, recipients, and the purpose of processing, as well as the right to correct or delete this data, in accordance with applicable legal provisions. For this and any further questions regarding personal data, you can contact us at any time.

Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this. The right to restrict processing applies in the following cases:

If you dispute the accuracy of the personal data we have stored about you, we typically need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have filed an objection according to Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

Objection to Advertising Emails
The use of contact data published as part of the imprint obligation for the purpose of sending unsolicited advertising and informational materials is hereby objected to. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

4. Data Collection on this Website

Cookies

Our websites use so-called "cookies." Cookies are small text files and do not cause any harm to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain on your device until you delete them yourself or they are deleted automatically by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These allow us or you to use specific services provided by the third party (e.g., cookies for processing payment services).
Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies are used to analyze user behavior or display advertisements.

Cookies that are necessary for conducting electronic communication, providing certain features you desire (e.g., the shopping cart function), or optimizing the website (e.g., cookies for measuring website traffic) are stored based on Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and similar recognition technologies has been requested, processing occurs exclusively based on that consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); consent can be withdrawn at any time.

You can configure your browser to be notified when cookies are set and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for specific cases or entirely, and enable automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
If cookies are used by third-party companies or for analytical purposes, we will inform you separately about this in this privacy policy and, if necessary, request your consent.

Contact Form
When you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing the request and for follow-up questions. We will not share this data without your consent.
The processing of this data is based on Article 6, Paragraph 1, Letter b of the GDPR, if your request is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of requests directed to us (Article 6, Paragraph 1, Letter f of the GDPR) or on your consent (Article 6, Paragraph 1, Letter a of the GDPR), if it has been requested; consent can be revoked at any time.

If you contact us via email, phone, or fax, your request, including any personal data resulting from it (such as name, inquiry), will be stored and processed for the purpose of handling your request. We will not share this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if such consent has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after the completion of processing your request). Mandatory legal provisions – especially retention periods – remain unaffected.

YouTube

This website embeds videos from YouTube. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our web pages that contains embedded YouTube videos, a connection to the YouTube servers is established. The YouTube server is informed about which of our pages you have visited.
Furthermore, YouTube may store various cookies on your device or use similar technologies for recognition (e.g., device fingerprinting). This allows YouTube to collect information about visitors to this website. This information is used, among other things, to gather video statistics, improve user experience, and prevent fraudulent activities.
If you are logged into your YouTube account, YouTube can directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube serves the purpose of presenting our online offerings in an appealing way. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. If consent has been requested, processing is carried out solely based on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) under the TTDSG. Consent can be revoked at any time.
For more information on how user data is handled, please refer to YouTube's privacy policy at: https://policies.google.com/privacy?hl=en.

Quelle: https://www.e-recht24.de